Refund and Cancellation Policy

Last updated November 14, 2026.

your.love.wrapped is free while we are in beta, so there is nothing to refund yet. This policy applies once the monthly plan is live.

Cancelling

The plan renews every month until you cancel. You can cancel anytime from your account. You keep access until the end of the month you already paid for, and you are not charged again.

Getting a refund

Ask within 14 days of a charge, and if you have not published a Wrap since that charge, we will refund it in full.

To ask, email [email protected] from your account email.

EU and UK consumers: your right of withdrawal

If you are a consumer in the EU or the UK, the law gives you 14 days from when you subscribe to withdraw from the contract without giving a reason.

When you subscribe, we ask you to agree that the service starts straight away. Your right of withdrawal ends once you publish a Wrap after agreeing to that. Until then, you can withdraw and get a full refund.

To withdraw, email [email protected] saying you want to withdraw from your plan. You can use any clear statement.

How refunds are paid

Dodo Payments takes payments for us as merchant of record, so refunds go back to the payment method you used, through Dodo Payments.

Your other rights

This policy does not take away any rights you have under the consumer law of the country where you live. See our Terms of Service.